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Per Incident Support

If you need help with a technology problem we have an answer.
We can provide a solution with Technicians who can help.

Choose the way you want help:

  1. Advance Chat provides interactive solutions through LIVE chat session on screen with a Technicians to help you.
  2. Remote Log-In session means you can sit back and relax and let a Technicians work remotely on your computer desktop to provide direction or share in troubleshooting your technology questions.
  3. Toll Free Phone Support from a Technicians allows you to talk LIVE with a technician to discuss options, find solutions or look for the technology answer to your problem.
    1. How to support on connection of common peripherals for PCs' like digital cameras, MP3 music players, PDA's, Wireless Networking devices, VoIP and Internet adaptors, all-in-one printers and scanners.
    2. Software support on Microsoft Windows XP and XP Pro, Vista Home, Vista Premium and Vista Ultimate as well as Windows 2000 workstation means individual support is a click or call away.
    3. Hardware troubleshooting gives you answers to configuration and performance on many of today's hardware dilemmas with PC devices and drives.

Per Incident Support: One session with a Technicians from our US-based call center to help you with your questions the way you choose. At the end of the session the incident is complete. If you want additional support we recommend considering our 90 day, 180 day or 365 day options for unlimited support.

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